At Mothership, our team is focused on going beyond helping you move goods from point A to point B. We’re determined to provide you with the tools necessary to ship smarter and more efficiently. In September, our team introduced two new updates that are designed to transform the booking experience for companies of all sizes. We made improvements to FreightProtect™ and increased the standard pallet size at quoting.

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What’s New

FreightProtect™ 2.0 Now Offers Coverage For All

Your freight deserves next-level protection, which is why FreightProtect™ is now free for every shipment on the Mothership network. Opting-in to FreightProtect™ adds complimentary coverage for up to $7,500 in declared value. Plus, additional coverage is now available at just $0.13 per $100. The new rate means you can secure your shipments with comprehensive protection at a fraction of the previous cost. We also understand the importance of swift and efficient claims resolutions, which is why we're excited to announce that FreightProtect™ now offers faster resolution times.

Traditionally, claims can take up to 120 days to be resolved and pay out just pennies on the dollar. Now, FreightProtect™ claims can get approved in as little as 24 hours, empowering your team to get back to business. Whether you're shipping high-value goods or everyday items, FreightProtect™ offers you peace of mind by safeguarding your shipments against potential loss or damage during transit.

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Important FreightProtect™ Resources 

Excluded commodities:

Cash & financial Instruments, temperature controlled products, luxury goods, tech goods, live animals/plants, satellites, nuclear fuel, explosives, firearms, ammunition.

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Larger Pallet Sizes: More Room, No Extra Cost

Sometimes, bigger really is better. Whether you're managing bulk shipments or dealing with oversized, bulky items, having more space can make a world of difference. That's why we've expanded our standard pallet size to 48x48 inches.

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The best part? We're offering the larger standard pallet size at the same great rates you already know and love. With this enhancement, you can now enjoy the benefits of additional space without worrying about soaring costs. It's our way of saying that we're committed to providing you with the tools and options you need to optimize your shipping operations.

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At Mothership, we value your feedback, and we're always looking for ways to better serve your needs. You spoke, and we listened: In response to your requests, we're excited to announce that extended length pallet sizes are now available through our partnerships with some of the most trusted LTL carriers in the industry, including XPO, ODFL, Ward, SEFL, and ABF.

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Our extended pallet sizes come with a length limit of 12 feet, offering you even more flexibility when it comes to handling those extra-long items. Whether it's construction materials, industrial equipment, or any other sizable cargo, you can count on us to accommodate your requirements.

Ready to experience the difference? Head to mothership.com and unlock a new level of convenience and transparency.